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Most commonly asked questions

  • Can I return my order?

    In case you change your mind, you can return your order within 14 days after delivery. To initiate your return, please contact us, so we can send you the shipping instructions for the return. For more information about our return policy, visit our return policy page. 

    • After we received your returned order, we'll refund your payment within 5 business days. Please note that receiving the payment back in your account might take a while depending on the payment method used.
  • Do you sell mixpacks or do you offer pick and mix?

    Unfortunately, we currently do not offer pick-and-mix and/or mix packs.

  • How does my purchase appear on my bank statement?

    The description that appears on your bank statement depends on the payment method you select. In any case, the descriptor of the transaction remains discreet: no reference to cannabis, cannabis seeds, or anything else related to cannabis.