Customer support

Average delivery time

For detailed information please check shipping and delivery. 

You will receive your order via regular post. Your order will arrive in a plain white envelope containing a thick postcard. Both the envelope and the postcard won't show any cannabis related information. Instead it's designed with a random text or an image and will most likely result in a big smile on your face.  

How to find your seeds?

• You will find your seeds on the inside of the postcard

Important

• Please be careful when opening the postcard as it's completely sealed
• The shipment originates from a European country

Bank transfer
It takes 1 to 3 business days on average for a bank transfer to appear in our bank account. For countries like Australia, New Zealand and the United Kingdom, it takes up to 1 business day.

Crypto
Depending on the chosen currency we receive your payment almost instantly. 

Cash payment
Your cash payment will be received within 5 to 10 business days on average, it might take slightly longer in rare cases, depending on where it comes from.

Cash payment covid 19 update
Depending on your location It may take up to several weeks for a cash payment to arrive. 

Credit card
Credit card payments are processed instantly. Currently we accept Mastercard and VISA payments for customers in most countries. In the checkout process you will see if Mastercard or VISA is available for your payment. If not, you can choose one of our other payment options. 

Your order will be shipped on business days within 8 hours after we received and confirmed your payment via email.

Important
The dates below show when our office is closed. Completed orders on these days will be processed the next business day.