Customer support

Average delivery time

For detailed information please check shipping and delivery. 

You will receive your order via regular post or courier. Your order will arrive in a plain white envelope containing a thick postcard. Both the envelope and the postcard won't show any cannabis related information. Instead, it's designed with a random text or an image and will most likely result in a big smile on your face.  

USA orders

US orders will arrive in a plain envelope as well, but without the postcard.

Europe and Canadian orders

European and Canadian orders will arrive in a plain envelope containing a thick postcard. You will find the seeds inside the postcard. Depending on the chosen shipping method, it is possible that your order will arrive in random merchandise. 

Rest of world

Your order will arrive in a plain white envelope containing random merchandise. 

Important

Please be careful when opening the envelope

Europe + rest of world
Your order will be shipped on business days, within 8 hours after we received and confirmed your payment via email.

US
Your order will be shipped on business days within 1-3 days after we received and confirmed your payment via email.

Important
The dates below show when our office is closed. Completed orders on these days will be processed the next business day.