Return Policy

Last Update: 18/07/2024

Weedseedsexpress offers returns for their products within 14 days of receipt of delivery. You can consult this page to learn more about our return policy.

Here at Weedseedsexpress, we want you to have the best experience possible every time you shop with us. Although, even if you enjoyed your shopping experience, it may be that you want to return items. You may cancel your order within 14 days without giving any reason, or you could decide to make use of your legal right to reject goods that are of unsatisfactory quality, unfit for purpose, or not as described.

Weedseedsexpress products 

Our products can be returned within 14 days of receipt of delivery. Depending on your location, and on the postal service used, it can take a few days to a couple of weeks for an item to reach us when you return it. Once the parcel is received at our fulfillment center, your refund will be processed within 5 business days. Please note that receiving the payment back in your account might take longer depending on the payment method used.

Return Costs & Methods

Weedseedsexpress will not proceed with any refund if the returned item is damaged or opened.

Statutory Cancellation Right

You have the statutory right to cancel your order for any reason within 14 days, beginning with the day you receive the item(s). To exercise your cancellation right, please consult the information below.

Right of withdrawal

You are entitled to revoke your agreement with Weedseedsexpress without providing a reason, within a period of 14 days after receiving your items.

The withdrawal period expires 14 days after the first day on which you or a third party designated by you, who is not the carrier, acquires physical possession of the final delivery.

In order to exercise your right of withdrawal, please inform Weedseedsexpress at: [email protected] or with our contact form. We will provide you with the right information for returning your order. 

Consequences of the withdrawal

If you revoke the agreement, you will receive your payment back from us within 5 business days of receiving back your order. Weedseedsexpress is entitled to put your refund on hold until the goods have been received. We will refund via the same payment method with which you conducted the original transaction.

You must return the goods to us immediately, but in any event no later than 5 business days after the day on which you communicate your decision to revoke the agreement.

Weedseedsexpress is not responsible for any costs associated with the return of your order